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Provide Feedback

Your feedback helps us improve Gigantiq for both professionals and clients.
Share your thoughts, suggestions, or report any experience that can help us make the platform better.

Why Your Feedback Matters

  • Enhance user experience across onboarding, payments, and project management.
  • Identify issues early and resolve them quickly.
  • Shape new features based on real user needs.

Tip

Constructive feedback leads to actionable improvements. Be specific and include examples where possible.

How to Submit Feedback

Option 1: Email

Send your feedback to:
feedback@gigantiq.co

Include:

  • Your Gigantiq account email
  • Topic (e.g., Onboarding, Payments, Forum)
  • Detailed description of your suggestion or issue

Option 2: Forum

Post under the Feedback & Suggestions category in the forum.

Option 3: Dashboard

Use the Feedback Widget in your Gigantiq dashboard for quick submissions.

Feedback Categories

  • Platform Features --- Suggest new tools or improvements.

  • User Experience --- Share ideas for better navigation and usability.

  • Performance --- Report speed or technical issues.

  • Compliance --- Raise concerns about data privacy or security.

What Happens Next?

  • Feedback is reviewed within 5 business days.
  • Suggestions are logged and prioritized for future updates.
  • Critical issues are escalated immediately.

Note

You may receive follow-up questions from our team for clarification.

  • Platform Updates --- See what’s new and what’s coming soon.

  • Report an Issue --- For technical problems or urgent concerns.

  • Privacy Policy --- How we protect your data.

  • User Agreement --- Your rights and responsibilities.