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Get In Touch

Need help or have questions? We’re here to assist you. Whether you’re a professional, a client, or just exploring Gigantiq, you can reach us through the following channels.

Contact Options

  • General Support --- For platform issues, onboarding, or offboarding queries.
    Email: support@gigantiq.co
    Phone: +27 11 259 4000

  • Privacy & Data Protection --- For POPIA/GDPR compliance or data-related concerns.
    Email: privacy@iqbusiness.net

  • Emergency Assistance --- For urgent technical issues or payment delays.
    Phone: +27 11 259 4000

  • Forum --- Join the community for tips and troubleshooting.
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Office Location

IQbusiness Park
No. 3, Third Avenue, Rivonia, 2128
Gauteng, South Africa

Tip

Meetings are by appointment only. Please schedule via your Gigantiq dashboard.

Support Hours

  • Monday – Friday: 08:00 – 17:00 (SAST)
  • Weekends & Holidays: Limited support via email.

Note

Response times may vary during peak periods.

  • Onboarding Guide --- Everything you need for Day 1.

  • Offboarding Guide --- Steps for a smooth exit.

  • Privacy Policy --- How we protect your data.

  • User Agreement --- Your rights and responsibilities.