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Getting Started with Gigantiq

Everything you need for your first day on a Gigantiq project: onboarding, tools, time tracking, and access.

This guide helps you prepare for Day 1, covering onboarding documentation, timesheet setup, and access to necessary tools.

Onboarding Document

Your onboarding document is your primary source of information at the start of the project. It includes:

  • Project instructions and order of operations
  • Team contacts and escalation points
  • Communication guidelines (email, Teams, Slack)
  • Access details for tools and platforms

How to Access Your Onboarding Document

  • Go to Contracts in your Gigantiq Dashboard.
  • Click on your active contract.
  • The onboarding document will appear below your contract details once ready.

Note

If your onboarding document isn’t visible yet, it’s still being prepared by your project team.
In the meantime:

  • Complete your profile setup
  • Verify payment details
  • Finish any pending checks

You’ll receive onboarding instructions within 7 days.

Onboarding Checklist

Before you start, ensure these steps are completed:

  • Create your Gigantiq account and enable MFA for secure access.
  • Submit background check information.
  • Sign all required agreements (Terms of Work, Confidentiality).
  • Complete tax documentation (W‑9 or W‑8BEN).
  • Review payout policies and payment schedules.
  • Set up your payment method.
  • Confirm your onboarding session in the Calendar Planner.

Tip

Onboarding sessions are automatically scheduled after contracting and displayed in your Calendar Planner.
You’ll also receive email reminders.

Setting Up Time Tracking

Gigantiq uses Timesheets for accurate billing and project tracking.

  • Navigate to Timesheets in your dashboard.
  • Select your project and start logging hours.
  • Use Play / Stop to track active work sessions.
  • Review daily logs and correct errors promptly.

Warning

Only log time while actively working (tasks, meetings, mandatory training).
Manual adjustments require justification and approval.

Accessing Project Tools

Ensure you have access to all required tools to avoid delays:

  • Communication tools
  • Any additional tools listed in your onboarding document

Discuss tool access with your project manager during onboarding.

Project Paused

Sometimes projects are temporarily suspended. This means:

  • You remain in the project pool.
  • Weekly cap is set to 0 hours.
  • No new work is assigned during the pause.

What You Should Do:

  • Submit all hours before the pause starts.
  • Keep payment details updated for pending payouts.
  • Monitor email and Slack for updates.

Note

Paused ≠ Removed. You’ll be notified if the project resumes or new opportunities arise.

Helpful Resources

  • Profile Setup --- Learn how to create a standout profile.

  • Introduction Video --- Showcase your skills and personality.

  • Timesheet Guide --- Capture and submit your work hours easily.

  • Support Center --- Access FAQs and troubleshooting tips.