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Gigantiq Community Forum

Welcome to the Gigantiq Forum — your space to connect, share insights, and get support from other professionals and clients using the platform.

Purpose of the Forum

The forum is designed to:

  • Discuss projects and best practices.
  • Share tips on onboarding, offboarding, and compliance.
  • Ask questions about Gigantiq features.
  • Report issues and get help from the community.

Tip

The forum is moderated by Gigantiq staff to ensure a safe and professional environment.

How to Access the Forum

  • Navigate to Forum in your Gigantiq dashboard.
  • Log in with your Gigantiq account credentials.
  • Browse topics or create a new discussion.

Forum Guidelines

To keep the forum productive and respectful:

  • Be professional and courteous.
  • Do not share confidential project details.
  • Avoid posting personal information.
  • Report inappropriate content to support@gigantiq.co.

Warning

Violations of forum rules may result in account suspension.

  • Getting Started --- Tips for onboarding and first projects.

  • Payment & Billing --- Discuss payout schedules and troubleshooting.

  • Compliance --- Understand POPIA, GDPR, and data security.

  • Technical Support --- Resolve login issues, timesheet errors, and more.

How to Post a Question

  • Click New Topic.
  • Add a clear title and detailed description.
  • Tag your post with relevant categories (e.g., Payments, Onboarding, Technical).

Note

Use the search bar before posting to avoid duplicate questions.

Support Channels

If you need direct assistance:

  • Email: support@gigantiq.co
  • Privacy Queries: privacy@iqbusiness.net
  • Emergency Issues: Call +27 11 259 4000

Helpful Resources

  • Onboarding Guide --- Everything you need for Day 1.

  • Offboarding Guide --- Steps for a smooth exit.

  • Privacy Policy --- How we protect your data.

  • User Agreement --- Your rights and responsibilities.